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GeoworkHelp

Working with no signal

Applies toiOSAndroid

Updated Nov 12, 2026

Job sites often have weak signal. The Geowork Crew app for iPhone and Android saves your clock taps on the phone and sends them when you're back online. The time sent is the time you tapped, not the time it reached us.

What you'll see

  • Items not sent yet show Pending sync.
  • A banner says "Some changes haven't been sent yet. Check your connection."

Unsent changes

If something can't be sent, open Unsent changes. For each item you can:

  • Retry to try sending it again
  • Discard to drop it (later clock changes may be rejected if you discard one)
  • Message supervisor to ask for help

The 23-hour rule

Clock taps older than 23 hours are not sent automatically. If one is too old, the app asks you to contact your supervisor about your time card.

Signing out

If you sign out with unsent changes, they are lost. The app warns you first. Get back to signal and let them send before you sign out.

The web crew app needs a connection to clock in and out.

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