Cancelling your subscription

You can cancel Geowork at any time. There are no contracts.

How to cancel

Email george@geowork.app (or support@geowork.app) from your admin email and tell us you want to cancel. If your Settings > Billing > Manage billing page shows a cancel option, you can also cancel there.

When it takes effect

Cancellation takes effect at the end of your current billing month. You keep access until then, and there are no further charges after that. Our Terms of Service explain how refunds work.

What happens to your data

Under our Privacy Policy, your company data stays available for export for 30 days after cancellation. After that it's permanently deleted from our active systems, and backups are cleared within 90 days. Billing records are kept for 7 years for tax reasons.

Before you cancel, export what you need, such as weekly hours from Hours (CSV) and payroll batches from Run payroll. If you need a full export of your company's records, ask us and we'll help.

Changing instead of cancelling

If Geowork isn't working the way you hoped, tell us what's wrong. We also offer onboarding and operations consulting and can often fix the setup instead.