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GeoworkHelp

Billing, invoices and payment method

Applies toweb

Updated Nov 12, 2026

Geowork billing is handled by Stripe. We never store your full card number.

See invoices or change your card

  1. Sign in to the web app as an admin.
  2. Open Settings and choose the Billing tab.
  3. Click Manage billing.

This opens Stripe's secure billing page, where you can update your payment method and see and download past invoices. When you're done, it brings you back to Geowork.

Only a company admin can manage billing. Others see "Only a company admin can manage billing."

If the Billing tab says "Billing is not linked yet," email billing@geowork.app and we'll connect it.

When you're charged

Subscriptions renew each month. Billing is monthly only.

If a payment fails

Under our Terms of Service, we retry a failed charge up to three times over seven days. If it's still unpaid, the account can be suspended until payment is made. Updating your card in Manage billing is the fastest fix.

Questions about a charge

If a charge looks wrong, or you think you were charged twice, contact us and a person will look into it. This assistant can't see or change your billing account.

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